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With over 100 Certified Outlets, most of your telco needs are catered for. Geographically spread almost throughout the whole country, at touch Certified Outlets you may perform all the below:

• Settle your invoice
• Purchase a new Postpaid or magic Prepaid line
• Purchase Recharge Vouchers
• Replace your SIM card
• Migrate your line from Prepaid to Postpaid
• Activate the following services: High Speed Internet, BlackBerry for individuals, Star Package, MCSMS, Call Forward, International and Roaming service if a cash guarantee is available

The Points of Presence (POPs), located inside over 50 Ogero outlets, offer all above services available at touch Certified Outlets in addition to the below:

• Purchase of ‘Bil Khidmek’ and ‘Ma3ak’ lines
• Activation and deactivation of all services except the detailed bill, e-invoice & roaming service
• Recharge Vouchers Replacement
• Line Recapture (if no refund is needed)

Touch Service Centers, present in Beirut - Charles Helou Avenue and Downtown, Jounieh, Jbeil, Tripoli, Chtoura, Saida and Tyr, provide all services above and some more below:

• Purchase of Corporate lines (CRA, CRB & CRC)
• Activation and deactivation of all services
• International and Roaming requests
• Switching from Prepaid to Bil Khidmeh line
• Sales of Dongles, Mi-Fi, Routers, Tabby and Dary
• Detailed bills and e-invoice requests