Overview

Touch is offering Syrians in Lebanon a line to stay in touch with their loved ones back home!

 
Al Tawasol line includes international minutes and SMS to Syria in addition to local minutes, SMS and internet, all for only $11 per month.
The bundle 
Minutes to Syria SMS to Syria Local Minutes Local SMS Internet  Validity  Monthly Fee
40 30 10 10 100 MB 30 Days $11
 
The below table summarizes all the stages of your ‘Al Tawasol’ line:
 
Validity Period (30 days) Recharge Only period (10 days) Deactivation
  • Make & receive calls / SMS
  • Activate/subscribe to any Magic service in addition to the WhatsApp Bundle
  • Recharge with Magic prepaid vouchers (except the $5 credit only voucher) or through credit transfer
  • Bundle is automatically renewed on day 30 (12:00 a.m.) if credit is available, or else the line enters the Recharge Only stage
  • Bundled minutes, SMS and internet are not accumulated upon renewal
  • Can switch profile
  • Can receive calls and SMS
  • Cannot make calls and send SMS 
  • Credit will remain
  • Bundled minutes, SMS and internet will expire
  • Can use the activated services when applicable except for data (will be put on hold until bundle’s renewal)
  • Bundle will be auto-renewed upon recharge
  • Recharge with Magic prepaid vouchers (except $5 coupon)
  • Cannot switch profile
  • Line is deactivated and trashed

Some useful numbers
  • To recharge your card or to get useful information on your line’s services, recharge options and new offers: Dial 1344.
  • To recharge: Dial *200*xxxxxxxxxxxxxx (14-digit secret code)# and press "OK" (free of charge).
  • To view the last 3 activities: Dial *210# and press "OK" (free of charge).
  • To check the account balance and validity: Dial *220# and press "OK" (free of charge).
  • To check your current profile's plan: Send "prof" or "profile" to 1144 (free of charge).

Need to Know 

Switching plans:
  • Magic line holders can switch to ‘Al Tawasol’ line during the line’s active and grace period for free.
    Simply text “Tawasol” to 1144 to do so. This enables you to benefit from the allocated minutes, SMS, and data of the plan you are switching to.
  • Note that a minimum amount of $11 is required to perform the transfer, any remaining credit will remain as is however the validity will be reset to 30 days &  all services will be deactivated. 
  • ‘Al Tawasol’ line holders can switch from/to Magic once every 30 days. 
Data consumption:
  • Active data plans on the line will be consumed successively: First bundled ‘Al Tawasol’ MBs, followed by any data plan already subscribed to on the line, then Pay As You Go usage ($0.08/MB).
  • The bundled MBs are set to 3.9G by default. If the user already subscribed to BlackBerry, ‘Al Tawasol’ bundled MBs will be used as BlackBerry.

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