Overview

Officers and soldiers of the Lebanese Armed Forces in addition to Civil Defense, Red Cross (First Aid), Municipality Police and General Security members can now enjoy special rates on local minutes, SMS and internet, and conveniently control expenses with the “Bil Khidmeh” line bundle exclusively from touch.


Eligible members are:

  • Lebanese Army
  • Internal Security
  • Municipality Police 
  • State Security
  • Civil Defense
  • Red Cross (First Aid)
  • General Security
The bundle
Minutes SMS Internet Validity Monthly Fee
60 60 200 MB 30 Days $10

The below table summarizes all stages of the line:

Validity Period (30days) Recharge Only Period (10days) Deactivation
  • Make & receive calls/SMS
  • Activate/subscribe to any service 
  • Recharge with magic prepaid vouchers (except the $5 credit only voucher) or through Credit Transfer
  • Bundle is automatically renewed on day 30 (12:00am) if credit is available, or else the line enters the Recharge Only stage
  • Bundled minutes, SMS and MBs are not accumulated upon renewal 
  • Can receive calls & SMS
  • Cannot make calls & send SMS
  • Credit remains
  • Bundled minutes, SMS and MBs will expire
  • Can use activated services when applicable except for data (will be put on hold until bundle’s renewal date)
  • Bundle will be auto-renewed upon recharge
  • Recharge with magic prepaid vouchers
 Line is deactivated and trashed
How to subscribe

New “Bil Khidmeh” line:

  • Officers and soldiers must visit any touch service center and present their military form.

Existing prepaid customers migrating to a “Bil Khidmeh” line:

  • Officers and soldiers must visit any touch service center present their military form and their touch prepaid SIM card.

Officers are eligible to 2 free “Bil Khidmeh” lines and soldiers to 1 free “Bil Khidmeh” line.

Some useful numbers
  • To recharge: Dial *200* xxxxxxxxxxxx (14-digit secret code)# and press "OK" (free of charge)
  • To view the last 3 activities: Dial *210# and press "OK" (free of charge)
  • To check the account balance, bundle details and validity: Dial *220# and press "OK" (free of charge)
  • To check your current profile's plan: Send "prof" or "profile" to 1144 (free of charge)  

Need to know

Switching plans:

  • Magic, START, SMART or SUPER line holders can switch to “Bil Khidmeh” at any touch service center; in the case of General Security members, they will need to refer to the Directorate General of the General Security (the line will lose all active services and validity will be reset to 30 days while the balance remains the same).
  • “Bil Khidmeh” lines cannot switch to Magic, START, SMART, SUPER or Ma3ak lines.

Data consumption:

  • Active data plans on the line will be consumed successively: first bundled “Bil Khidmeh” MBs, followed by any data plan already subscribed to on the line, then Pay As You Go usage ($0.08/MB).
  • The bundled MBs are set to 3.9G by default. If the user already subscribed to BlackBerry, “Bil Khidmeh” bundled MBs will be used as BlackBerry.

roaming

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Internet Offers

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