Overview

Never lose touch while traveling the world. With international roaming, you can make and receive phone calls within partner GSM networks around the globe, using your own touch number.

Currently, we have roaming agreements with 340 international GSM operators in 158 countries, allowing you to always stay connected.

As a postpaid customer, you can benefit from our “Syria Roaming” offer which reduces the deposit or bank guarantee needed to roam (dependent of postpaid touch subscription period). For more information, contact our Customer Care on 111.

How to Subscribe?
Postpaid
Pass by any of our Service Centers with: 
  • A copy of your ID.
  • A bank guarantee or a cash deposit of $500 or direct debit to touch co-branded credit card is required. 
  • Completed and duly signed touch roaming contract. 
Prepaid

International Roaming is activated by default for all touch prepaid customers. No need for a bank guarantee and no subscription fee is required. 

Need to Know

  • If you hold a postpaid line, a $10 monthly fee will apply when roaming abroad. 
  • If you hold a prepaid line:
    You can check your account balance and validity by dialing *220# then press ok (free of charge) or *42# then press ok (free of charge).
    You can view the last 3 activities by dialing *210# then press ok (free of charge) or *41# then press ok (free of charge).
    You can benefit from the following services while roaming: Call Forward, Missed Call Notification, Recharging, and Online Provisioning.

Both prepaid and postpaid customers can download the new touch roaming application for free and check roaming tariffs, charges, news, tips and more.

 

While abroad, you can stay in touch with our Customer Care team on +961 3 800113 (roaming charges apply).

Contact us


Dial 111 anytime (24/7) or fill in our feedback form

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