Overview

Never lose touch while traveling the world. With international roaming, you can make and receive phone calls within partner GSM networks around the globe, using your own touch number.

Currently, we have roaming agreements with 425 international GSM operators in 191 countries, allowing you to always stay connected.

How to Subscribe?
Postpaid
Pass by any of our Service Centers with: 
  • A copy of your ID.
  • A cash guarantee (fresh dollars) of $500 for voice access & $500 for data access (data access is optional, however it cannot be added without voice access).
  • Completed and duly signed touch roaming contract. 
Prepaid

International Roaming is activated by default for all touch prepaid customers. No need for a bank guarantee and no subscription fee is required. 

Need to Know

  • If you hold a postpaid line, a $3.34 monthly fee will apply when roaming abroad. 
  • If you hold a prepaid line:
    You can check your account balance and validity by dialing *220# then press ok (free of charge) or *42# then press ok (free of charge).
    You can view the last 3 activities by dialing *210# then press ok (free of charge) or *41# then press ok (free of charge).
    You can benefit from the following services while roaming: Call Forward, Missed Call Notification, Recharging, and Online Provisioning.

Both prepaid and postpaid customers can download the new touch roaming application for free and check roaming tariffs, charges, news, tips and more.

 

While abroad, you can stay in touch with our Customer Care team on +961 3 800111 (roaming charges apply) or via any other channel (live chat, social media, etc.) 

 

Prices are based on Sayrafa rate and exclude taxes for postpaid.
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Useful Codes & Forms

Contact us


Live Chat, use our IVR self service (24/7) or send us feedback here

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